Payment & Billing Policy

These Payment & Billing Terms govern the payment process for orders placed with Cedar Leafs across all of our markets: Germany, Austria, Switzerland, the United Kingdom, Ireland, the United States, Canada, Mexico, Singapore, Norway, New Zealand, Australia, and Italy.

1. Accepted Payment Methods

To provide you with a secure and convenient shopping experience, we accept the following payment methods:

• Credit Cards: Visa, Mastercard, American Express

• PayPal

• Klarna

• Google Pay

• Apple Pay

2. Payment Processing

• Payment is due immediately upon placing your order.

• Orders will only be processed and shipped after successful payment has been received.

• If a payment fails or is canceled, your order will not be confirmed. In this case, please place your order again or choose an alternative payment method.

3. Prices & Currency

Prices are automatically displayed in the currency of your shipping destination:

Country	Currency
Germany, Austria, Italy, Ireland	Euro (EUR €)
Switzerland	Swiss Franc (CHF)
United Kingdom	British Pound (GBP £)
United States	US Dollar (USD $)
Canada	Canadian Dollar (CAD $)
Mexico	Mexican Peso (MXN $)
Singapore	Singapore Dollar (SGD $)
Norway	Norwegian Krone (NOK)
New Zealand	New Zealand Dollar (NZD $)
Australia	Australian Dollar (AUD $)

• The currency displayed at checkout is the final and applicable currency for your order.

• All prices include applicable taxes and duties required by the laws of your country.

• Prices are subject to change at any time but will not affect orders that have already been completed.

4. Secure Payment Processing

Cedar Leafs uses SSL encryption and trusted, certified payment providers to protect your payment information.

Your credit card or payment details are never stored by us.

5. Refunds & Chargebacks

• Refunds are processed in accordance with our Return & Refund Policy.

• Refunds will be issued in the original payment currency (EUR, GBP, USD, CHF, CAD, MXN, SGD, NOK, NZD, or AUD).

• If you experience any payment issues or have questions, please contact our Customer Support team before initiating a chargeback with your payment provider.

6. Invoices

Need an invoice for your order?

We'll be happy to provide one. Simply send your request by email to:

info@cedarleafs.co.uk

7. Fraud Prevention

To protect our customers, we reserve the right to review, temporarily hold, or cancel any order if fraud or unauthorized use is suspected.

8. Customer Support & Contact

Email: info@cedarleafs.co.uk

Business Hours (CET)

• Monday – Friday: 9:00 AM – 5:00 PM

• Saturday: 9:00 AM – 1:00 PM

• Sunday: Closed

If you have any questions regarding payments, billing, or invoices, our Customer Support team is always happy to assist you.